Yvette's Inner Geek Blog

I have been using a Logitech Trackman Mouse for over four years, and I L-O-V-E. it. It’s ergonomically perfect for my small hand, especially when used in conjunction with an Imak Ergobeads Wrist Cushion, and I love that I don’t ever have to pick it up and move it around like a regular mouse. Though a thumb-controlled trackball may not seem intuitive to standard mouse users, you should give this model a try. (Unless you need a left-handed model, which they sadly don’t offer.)

Anyway, the reason I am once again gushing about my personal love for this Trackman mouse (and don’t forget my 5-star review of the Imak Ergobeads) is because… hold on, I’m getting verklempt… it developed a problem. It wasn’t anything personal, I know. But one day, a couple weeks ago, the scroll wheel stopped working.

You don’t know how much you depend something until it’s gone, of course.

I followed the natural problem-solving course for this type of thing: curse, restart the computer; test a different USB port, curse when that doesn’t make a difference, but ultimately be thankful for not having a USB port problem; uninstall/reinstall the Logitech software driver thingy, curse some more. Then, moving on: deny that there is a actually a problem; wake up angry the next morning, curse; bargain with the devil (which only leads to developing a terrible cold, btw); get depressed and actually think to onseself there’s nothing on the internet today; and, eventually… accept the loss of a functioning scroll wheel. And mutter one final curse before looking up the warranty information—you know, just in case.

Five year warranty, the internet said. I did the math and decided that I was cutting it pretty close—but I filled out the form on Logitech’s website anyway. Logitech’s return email, received within one day, was this: Read more…